Privacy Policy

Last Updated: April 11, 2026

1. Introduction

Specialty Rxcare on its own behalf and on behalf of its affiliates and contractors (collectively "we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website (specialty-rxcare.com), mobile applications, patient portals, and related services (collectively, the "Services").

This Privacy Policy is incorporated into our Terms of Service. By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

2. Scope and Protected Health Information

This Privacy Policy describes the types of Personal Information we collect from visitors to our website and users of our Services. "Personal Information" means information that identifies, relates to, or could reasonably be linked to an individual.

This Privacy Policy does not apply to information collected from you if you register and log in to patient portals or provide information as part of receiving pharmacy services. Such information is governed by our Notice of Privacy Practices, which describes how we handle Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.

3. Types of Personal Information We Collect

While using our Services, you may provide us with certain information about yourself. We or our advertising partners may also collect information automatically. Personal Information collected through your use of our website and Services may include: IP address, browser type, operating system, device identifiers, pages visited, referring URLs, date and time of visits, and other browsing activity.

We may also receive information you provide through forms or surveys, when you create a user account, submit a prescription transfer request, request a compounding consultation, or otherwise communicate with us, including your name, email address, phone number, mailing address, and prescription-related inquiries.

4. How We Collect Personal Information

• Directly From You: Information you provide through forms, inquiries, surveys, prescription transfer requests, or other direct interactions with our Services.
• Automatically: Information collected through cookies, web beacons, log files, and similar technologies over time and across different websites and platforms.
• From Third-Party Sources: Information obtained from third parties such as advertisers, analytics providers, data brokers, or social media platforms.

5. How We Use Your Information

We collect and use your information to provide, operate, and improve our Services. We may also disclose your information to third parties as described below. Information Obtained Directly from You may be used for purposes including:

• Conducting internal research and development and making business decisions
• Responding to inquiries and providing customer support
• Communicating about products, services, offers, promotions, and events
• Managing accounts and sending technical or administrative notices
• Personalizing user experiences and delivering relevant content or advertising
• Monitoring and analyzing usage trends
• Aggregating information for analytics and reporting
• Complying with legal obligations and enforcing our rights
• Any other purpose disclosed at the time the information is collected

Information Automatically Collected is generally used to improve our Services and user experience and to serve targeted advertising.

6. How We Share Collected Information

We may share Personal Information with affiliates, partners, contractors, and third parties for purposes including:

• Business Operations: Supporting the maintenance, operation, marketing, security, and analytics of our Services.
• Business Transfers: In connection with mergers, acquisitions, restructurings, or asset sales.
• Legal Compliance: To comply with laws, court orders, or legal processes, or to enforce our Terms of Service.
• Safety and Protection: To protect the rights, property, or safety of Specialty Rxcare, our users, or the public.

We may also disclose de-identified and anonymized information for lawful commercial purposes. Any SMS/text consent data will not be shared with third parties for marketing purposes.

7. Third-Party Websites and Information Collection

Our Services may include links to third-party websites or platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party services you access through our platform.

8. Cookies and Advertising

We may collect information about your online activities to provide interest-based advertising. Advertising networks may use cookies, web beacons, and similar technologies to collect information about your browsing activity across websites to deliver targeted advertisements. You can manage your cookie preferences through your browser settings.

9. Privacy and Security

We maintain administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no security measures are completely impenetrable, and we cannot guarantee the absolute security of your data.

10. Policy Updates

We may update this Privacy Policy periodically. Continued use of our Services constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically for any changes. The date at the top of this policy indicates when it was last revised.

11. Accessing, Deleting, and Retaining Personal Information

You may request access to, correction of, or deletion of your Personal Information, subject to legal or regulatory obligations that may require us to retain certain data. To submit a request, please contact us using the information provided in Section 15 below.

12. Children Under 13

Our Services are not intended for children under 13. We do not knowingly collect Personal Information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

13. Your State Privacy Rights

Certain state laws provide additional rights regarding Personal Information, including rights to access, delete, correct, or opt out of the sale or sharing of your information. If you are a resident of a state with such laws, you may exercise your rights by contacting us as described below.

14. How to Exercise Your Rights

You may exercise your rights through our website or by contacting us at [email protected]. We will verify your identity before processing your request and respond within the timeframe required by applicable law.

15. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at: